Privacy Policy

A legal disclaimer

At Tranquil Serenity, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or book treatments.

1. Information We Collect

We may collect the following information:

Name
Email address
Telephone number
Appointment and booking details
Information submitted through contact forms
Payment information (processed securely through third-party payment providers)
Website usage data through cookies and analytics

2. How We Use Your Information

Your information may be used to:

Manage appointments and bookings
Respond to enquiries
Provide customer support
Send appointment confirmations or updates
Improve our website and services
Meet legal or regulatory requirements
We will never sell your personal information to third parties.

3. Payments

Payments made through our website are processed securely by trusted third-party payment providers. We do not store full payment card details.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

5. Data Storage and Security

We take reasonable steps to protect your personal information and keep it secure from unauthorised access, disclosure, or misuse.

6. Your Rights

Under UK data protection laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent where applicable

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
Email: laura@tranquil-serenity.co.uk

Whatsapp: 07824618555